Our Competitive Advantages

1. Over 90% of our business is based on repeat clients and referrals.
2. We've averaged a 40% growth rate in new business each of the last two years.
3. 93% of rents are collected on time.
4. We average less than a 5% vacancy rate.
5. Due to our thorough screening, our average eviction rate is 2 or fewer each year. In 2010 we had none.
6. Due to our size, we offer the personal attention to each property often overlooked with big management companies.
7. Our staff experience level rivals our competition:
   • a. Our reception averages 28 years in customer service
   • b. Our bookkeeping department averages 35 in financial accounting services
   • c. Our property manager has 13 years of experience
8. Our diversified portfolio:
   • a. We specialize in mid to high end homes. We aren't in the business of teaching new residents on how to be good tenants. By the time they get to us, they know how to treat a home.
   • b. We are one of the few large or small management companies to offer local HUD Subsidized housing management services.
9. Our vendor and contractor relationships: They have been with us for years. They show up on time, do thorough work and often put us first on their work order list.
10. As a licensed REALTOR®, we also provide real estate sales most other small management agencies aren't able to offer.

The Basics

Your manager should provide the following at a minimum

1. Active property management licensing in good standing with Oregon Real Estate Agency
2. Thorough management contract
3. Tenant screening & rental forms
4. Rent and income collection
5. Pay expenses
   • a. Vendors
   • b. Mortgage payments
   • c. Insurance
   • d. Utilities
6. Regular inspections
7. Advertising
8. Maintenance that is licensed with the Oregon CCB, bonded and insured
9. Monthly statements and yearend tax reporting
10. Emergency/On-call services
11. Eviction Services